Privacy Policy

Our Privacy Policy Documentation


When you use a Ludomo product or service through an SNS, you allow us to access certain information you provided to that SNS. Such information may include your user ID, first and last name, profile picture, email address, and usage data for that product or service. By accessing a Ludomo product or service through an SNS, you are authorizing us to collect, store and use the information that you agreed the SNS could share with Ludomo. Our collection, storage and use of your information are governed by this Privacy Policy. We may access comments you share with the public on an SNS and use such material in accordance with the terms and policies of that SNS.  If you do not want us to have such access, adjust your SNS privacy settings so that the applicable data is not shared with the public.


We will send marketing e-mail messages to you only in accordance with your preferences. You may change your communication preferences at any time by either:

Selecting the opt-out option in any marketing message you receive or

If you have created an online account with Ludomo, changing your account settings to select whether or not to receive marketing messages. We may send you certain essential (non-promotional) e-mail messages about products you have previously purchased or to inform you about critical technical service issues relating to a Ludomo product, even when you have opted out of marketing messages from us.


To access your account information, update your preferences or delete your personal information, sign into your account on and go to settings. You may also change your cookies settings by clicking Cookies Policy.

Part of CHANGES TO OUR PRIVACY POLICY, as soon as you setup your account:

If we make any material changes we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this page.


We process information about our users on servers located in a number of countries. We may also subcontract processing or share your information with third parties located in countries other than your home country. Information collected within the European Economic Area and Switzerland may, for example, be transferred to, and processed in, a country outside of the European Economic Area and Switzerland. Wherever we process personal information, we do so according to the provisions of this Privacy Policy and the requirements of applicable law.

We comply with the EU-U.S. Privacy Shield Framework and the Swiss-U.S. Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information from the European Union and Switzerland, and have certified that we adhere to the Privacy Shield Principles. If there is any conflict between this Privacy Policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern.

In some cases, we may remain liable if a third party processes personal data on our behalf in a manner inconsistent with the Privacy Shield Principles. To learn more about the Privacy Shield program, and to view our certification, please visit

If you have a question or complaint related to our participation in the Privacy Shield, we encourage you to contact us via our web form. For any complaints related to the Privacy Shield frameworks that cannot be resolved with us directly, you may seek resolution of your complaint by contacting the International Center for Dispute Resolution, the international division of the American Arbitration Association. As further explained in the Privacy Shield Principles, binding arbitration is available to address residual complaints not resolved by other means. We are subject to the investigatory and enforcement powers of the U.S. Federal Trade Commission.


We collect and process personal data about you with your consent and/or as necessary to provide the products you use, operate our business, meet our contractual and legal obligations, protect the security of our systems and our customers, or fulfill other legitimate interests.

If the processing of personal data about you is subject to European Union data protection regulation, you have certain rights with respect to that data:

You may request access to, and rectification or erasure of, personal data;

If automated processing of your personal data is based on a contract with you or your consent, you have certain rights to data portability;

If the processing of personal data is based on your consent, you have a right to withdraw consent at any time (without affecting the lawfulness of processing that occurred before its withdrawal); and

You have a right to object to, or obtain a restriction of, the processing of personal data under certain circumstances.

You may exercise those rights by using the controls described in the “HOW TO ACCESS AND UPDATE YOUR PERSONAL INFORMATION” section above, or by contacting us as described below. When we are processing data on behalf of another party that is the “data controller,” you should direct your request to that party. You also have the right to lodge a complaint with a supervisory authority, but we encourage you to first contact us with any questions or concerns.